You may return most new, unopened items within 14 days after delivery for a full refund. Please note we do not refund the cost of freight (unless you have received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however in most cases refunds are processed within a shorter period. Refund times take into account the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request.
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.